FIRST VISIT / 01
Before you come
A few things for your bag.
Bring your medication list, insurance card and any questions. If you have previous dental records you want to share, ask about them when arranging a visit.
A parent or guardian should come along for a child’s visit.
FIRST VISIT / 02
Your first conversation
Tell us a little about you.
We will ask what brought you in and what you would like to discuss. Tell us about any practical needs that would help you feel more at ease.
You can ask for an explanation at any point in the conversation.
FIRST VISIT / 03
A look at the next step
Talk through the plan.
We will discuss the care being proposed, its timing and the estimated cost before you decide on another visit. Bring the questions you want answered.
No treatment, price or appointment availability is guaranteed here.
FIRST VISIT / 04
Insurance
We’ll check your plan.
Bring the details on your insurance card. Cover and any amount you may need to pay depend on your plan; ask about an estimate before deciding.
Insurance note: we’ll check your plan.
FIRST VISIT / 05
Practical details
A place for the small questions.
Our fictional office is in Alderwick, USA. Office hours are Monday–Thursday 8am–5pm and Friday 8am–1pm. We are closed on Saturday and Sunday.
Phone (555) 0146 · [email protected]. All contact actions in this demo are simulated.